As soon as AI-powered chatbots seemed functional enough, buy now, pay later service Klarna went all in on them, promising to ...

Klarna is rethinking its strategy after relying heavily on Artificial Intelligence (AI) to manage customer service. In a ...

After years of depicting Klarna as an AI-first company, the fintech’s CEO reversed himself, telling Bloomberg the company was ...

After a massive AI offensive at Klarna, different tones can now be heard again. The head of the company now sees limits to ...

Over a year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people ...

Klarna, the Swedish buy-now pay-later fintech firm, is pulling back on AI as a replace for customer service staff. In an interview with Bloomberg , CEO Sebastian Siemiatkowski said Klarna’s emphasis ...

Klarna Group Plc's chief executive says his pursuit of cost-cutting, fueled by advancements in artificial intelligence, has ...

Some companies have been adjusting their workforce as they simultaneously embrace more artificial intelligence and automation ...

Customers, if approved, will be able to select monthly Affirm payment plans for Costco transactions, according to a shareholder letter Thursday.

Klarna, not yet public, plans an IPO potentially in 2025, pending market stability. Investors can't buy Klarna yet but should watch market and IPO developments. Klarna's BNPL and AI technology ...

The company plans to raise up to $500 million and would be valued at up to $4 billion, as it looks to debut on the Nasdaq ...

Klarna celebrates a milestone 11 million UK customers and 30% revenue growth in 2024, doubling its merchant base and ...