While it's unclear if mainstream PC users are actually using Microsoft's Copilot AI, the company claims that businesses using ...

"Customer experience management is a business function rooted in continuous improvement, which means change," said Jeff ...

Microsoft 365 and cloud service Azure went down on Thursday, Sept. 12, leaving thousands of users across the globe without ...

In this article, we look at ways modern contact center solutions in the cloud can help you modernize your customer service ...

The landscape of digital marketing is changing, creating new problems, but maybe it’s worth looking at an old solution.

Extended Capabilities Better Support Clients Outside the Salesforce Ecosystem eValue Prompter extends capabilities ...

Microsoft has entered the world of AI-powered agents with an update to its Microsoft 365 Copilot product that gives users the ability to quickly create a variety of AI assistants that can carry out ...

Microsoft Azure is predicted to more than double, spelling good things for MSFT stock. Azure's reporting metrics changed ...

Microsoft Corp. today announced updates and improvements to its generative artificial intelligence-powered Copilot family for ...

The software company Salesforce has announced the acquisition of Own Data. The data service provider is being sold for a ...

Microsoft disclosed an outage that prevented some users from accessing Azure and Microsoft 365 services since Thursday morning, EDT, which a report indicated affects AT&T users.

As a Desk Account Manager, you will be part of our Building Automation Support Team. Priva Building Automation currently holds a leading market position in the Netherlands. With our solutions, we ...