Personalization is the heart of modern email marketing—but Google’s latest moves strip it away, one discount tag at a time.

Likes and hearts are not real connection. AI-powered wearables may be the future of how we shop, date and connect.

Too often, people show up to an LLM with only a vague idea of what they’re looking for, trust the AI model to do their work ...

As with all forms of AI and machine learning, agentic AI will require guardrails and human oversight to avoid harmful ...

On May 6, 2025, Parloa announced a $120 million Series C funding round, elevating its valuation to $1 billion. The round was ...

In 2022, the martech count climbed to 9,932 — up 24% from 2020 — with churn also on the rise. Nearly 1,000 solutions ...

Forget rearview metrics—chief data officers are using predictive analytics to steer goal-setting with real-time, forward-looking precision. Data and AI integration. Predictive analytics allows ...

Empowering every team member—from frontline staff to partners—to think, act and connect with purpose is the foundation of ...

The company says its redesigned Opal platform supports specialized AI agents and advanced workflows to automate content ...

What doing the dishes taught me about clear expectations and supportive feedback in delivering meaningful customer ...