Avoiding pitfalls, ensuring success in Dynamics 365 Customer Engagement implementation By Taryn Engelbrecht, Solutions Architect, The CRM Team Issued by The CRM TeamJohannesburg, 04 Feb 2025 Visit our ...

Microsoft Dynamics 365 Customer Service will enable agentic capabilities for ... Recent updates include AI-driven features like Web Agents for multi-platform engagement (email, Teams, WhatsApp), ...

Microsoft’s AskHR platform—where the company’s employees go to get their HR questions answered—has transformed the employee experience at the company. This story reflects updated guidance from ...

Microsoft Business Solutions Partner Unify Dots officially selected as Microsoft FastTrack Portfolio Partner for Dynamics 365 Microsoft sel ...

Mr. Anil Kumar Ratnala’s journey is a testament to his strategic vision, expertise, and unwavering dedication to overcoming complex challenges.

Powered by Microsoft Dynamics 365, Adobe, and Sprinklr, this system will seamlessly integrate and enhance customer ...

Frost & Sullivan assessed the customer experience (CX) management services industry and, based on its findings, recognizes ...

Discover how Dynamics 365 Human Resources transforms HR from an administrative function into a strategic powerhouse ...