Microsoft Corp. announced ... going out to customers on time. The Customer Intent and Customer Knowledge Management agents, available for Dynamics 365 Service and Contact Center, will work with ...

The Customer Service Hub (CSH) app will no longer be available for all new organizations with Enterprise licenses. The recent release wave introduced an exciting set of new features to help support ...

LinkedIn Sales Navigator integration. Dynamics 365 is a customer relationship management software from Microsoft. Dynamics 365 (formerly called Microsoft Dynamics 365 CRM) offers AI-powered sales ...

There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

Today, many sales teams are bogged down with legacy customer relationship management (CRM ... Gartner Magic Quadrant for Sales Force Automation Platforms** (25 August 2024) Microsoft Dynamics 365 ...

This repo contains exercises and supporting files for Microsoft skilling content. The exercises may be used in both self-paced skilling experiences on Microsoft Learn and in Microsoft authorized ...

Starting in the APAC region gives the company time to gauge customer ... because Microsoft needs to look like [its] AI spend ...

Microsoft CEO Satya Nadella and company are expected to talk AI, GenAI, security, PCs, Copilot, agents and more on the 1Q ...

Also, DropBox releases Dash for Business, 8x8 announces AI-powered voice support for 8x8 Intelligent Customer Assistant, and Transcom, Avaya, and Sabio Group partner.