Recent updates from 8x8, Inc. (NASDAQ: EGHT) strengthen regulatory compliance, simplify complex operations and deliver deeper performance insights.

Five9 (NASDAQ: FIVN), a leading provider of the Intelligent CX Platform, today announced a triple recognition from Metrigy in 2025: MetriStar Top Provider for Contact Center-as-a-Service (CCaaS), ...

AI learns from us. And we’re biased. Because AI is trained on largely human-generated content, it picks up on our biases and bakes them in. That’s why most conversations about AI bias focus on bad ...

Customer experience company Fusion CX opens a new 54,000 sq ft delivery centre in Siliguri, West Bengal. This facility will focus on omnichannel solutions, enhancing both customer and seller ...

First-of-its-kind platform lets any brand launch fully branded mobile services - with AI orchestrating network setup, service operations, and custome ...

which have their own growing list of AI offerings. Salesforce could lose market share to Microsoft Dynamics 365, which ...

DENVER, Aug. 21, 2025 /CNW/ -- Startek ® was named the winner of a Silver Stevie® Award in the Customer Service Solution category in The 22nd Annual International Business Awards ® last week.

Without a doubt, the CX opportunity is here now. AI is ready and customers are ready for AI, says Bruce von Maltitz of 1Stream.

Doubling the transistor count every two years and therefore cutting the price of a transistor in half because you can cram twice as many on a given area ...

PKU and support for the treatment and prevention of childhood illnesses,” said Bob Dechant, Chief Executive Officer of ibex. “The Nicklaus family, the Nicklaus Children’s Health Care Foundation and ...

There are also three AI-powered robot vacuums, including the Samsung Bespoke AI Jet Bot Steam Ultra, which has a security camera with AI recognition. Also available from the Korean electronics giant: ...