News

Mark-making is part of our evolution as humans. Along with the spoken word, it is the foundation for how we communicate. On ...
We collected our favorite cars, supercars, and hypercars on display at this year's edition of The Quail, a Motorsports ...
New Leadership and Promotions Strengthen The Daniel Group’s CX Expertise and Growth Strategy CHARLOTTE, NC / ACCESS Newswire ...
Spine robots have made significant advancements, and in recent months three hospitals began offering the technology for pediatric patients. In June, Ascension’s Dell Children’s Medical Center North ...
Five9 (NASDAQ: FIVN), a leading provider of the Intelligent CX Platform, today announced a triple recognition from Metrigy in 2025: MetriStar Top Provider for Contact Center-as-a-Service (CCaaS), ...
Doubling the transistor count every two years and therefore cutting the price of a transistor in half because you can cram twice as many on a given area ...
Recent updates from 8x8, Inc. (NASDAQ: EGHT) strengthen regulatory compliance, simplify complex operations and deliver deeper performance insights.
The Customer Experience Live Awards Asia 2025 honoured organisations for excellence in CX transformation, with winners Astro Malaysia, Altanfeethi, and Saudi Ports Authority “Mawani”, being recognised ...
Customer experience company Fusion CX opens a new 54,000 sq ft delivery centre in Siliguri, West Bengal. This facility will focus on omnichannel solutions, enhancing both customer and seller ...
Across industries, callers typically abandon the support journey at about 2 minutes and 36 seconds. After that, your brand promise is nothing more than a broken dial tone. It’s not about channels, ...
From IBM's AI for Everyone on edX to Google Cloud's Introduction to Generative AI, and practical modules from Microsoft, HP ...
Without a doubt, the CX opportunity is here now. AI is ready and customers are ready for AI, says Bruce von Maltitz of 1Stream.