As soon as AI-powered chatbots seemed functional enough, buy now, pay later service Klarna went all in on them, promising to ...

Buy now, pay later/shopping service Klarna is one of the companies that have really been going all-in on AI. CEO Sebastian ...

Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

After years of depicting Klarna as an AI-first company, the fintech’s CEO reversed himself, telling Bloomberg the company was ...

After a massive AI offensive at Klarna, different tones can now be heard again. The head of the company now sees limits to ...

Over a year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people ...

Klarna, the Swedish buy-now pay-later fintech firm, is pulling back on AI as a replace for customer service staff. In an interview with Bloomberg , CEO Sebastian Siemiatkowski said Klarna’s emphasis ...

As generative AI evolves, a prompt-first economy will drive commerce, and it will be based on relevance, accuracy and ...

BigCommerce expands payment options for merchants through partnership with Klarna to drive conversion rates BigCommerce has ...

Klarna Group Plc's chief executive says his pursuit of cost-cutting, fueled by advancements in artificial intelligence, has ...

Social investment fintech eToro is seeking to raise $500 million through its initial public offering in the U.S., targeting a ...

After years of depicting Klarna as an AI-first company, the fintech’s CEO reversed himself, telling Bloomberg the company was once again recruiting humans after the AI approach led to “lower ...