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Contact-Centres.com21h
Contact Centre Outsourcing Shifts from Transactional to Strategic Partnerships
The CCMA (Contact Centre Management Association) published its comprehensive report into the UK’s Business Process ...
Contact-Centres.com22h
8×8 Strengthens Irish Market Contact Centre Presence with CCMA Ireland Partnership
Strengthens Irish Market Contact Centre Presence with CCMA Ireland Partnership - 8x8 CCMa Ireland Contact Centre Organisation ...
Contact-Centres.com20h
AI-Powered Insights Help Get More from Every Customer Conversation
Puzzel's AI-powered insights for contact centres that help you get more from every customer conversation. Puzzel contact ...