Microsoft Corp. announced ... going out to customers on time. The Customer Intent and Customer Knowledge Management agents, available for Dynamics 365 Service and Contact Center, will work with ...

Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, customer service, finance, and supply chain operations. The company is also previewing an addition ...

LinkedIn Sales Navigator integration. Dynamics 365 is a customer relationship management software from Microsoft. Dynamics 365 (formerly called Microsoft Dynamics 365 CRM) offers AI-powered sales ...

and enhance customer engagement. Microsoft product leaders and engineers will be live at the event to give you an in-depth look at the latest Copilot capabilities for Dynamics 365 and Microsoft Power ...

Sales: Help sellers focus time on building customer relationships to close deals faster Agents will help sellers focus time on engaging customers to move through the sales cycle faster. The Sales ...

With Dynamics ... customer experiences in the field with the right people and right tools at the right time. Increase productivity and effectiveness of your field service reps and transform the way ...

This repo contains exercises and supporting files for Microsoft skilling content. The exercises may be used in both self-paced skilling experiences on Microsoft Learn and in Microsoft authorized ...

Microsoft is developing 10 pre-configured AI agents for its Dynamics 365 business application suite. These include a “sales qualification agent” for Dynamics 365 Sales, a “sales order agent ...

coming as he does from a rival software company — Salesforce’s signature customer relationship management (CRM) software competes directly with Microsoft Dynamics 365, as does the Salesforce ...