Doubling the transistor count every two years and therefore cutting the price of a transistor in half because you can cram twice as many on a given area ...

New Leadership and Promotions Strengthen The Daniel Group’s CX Expertise and Growth Strategy CHARLOTTE, NC / ACCESS Newswire ...

Recent updates from 8x8, Inc. (NASDAQ: EGHT) strengthen regulatory compliance, simplify complex operations and deliver deeper performance insights.

The Customer Experience Live Awards Asia 2025 honoured organisations for excellence in CX transformation, with winners Astro Malaysia, Altanfeethi, and Saudi Ports Authority “Mawani”, being recognised ...

Five9 (NASDAQ: FIVN), a leading provider of the Intelligent CX Platform, today announced a triple recognition from Metrigy in 2025: MetriStar Top Provider for Contact Center-as-a-Service (CCaaS), ...

Customer experience company Fusion CX opens a new 54,000 sq ft delivery centre in Siliguri, West Bengal. This facility will focus on omnichannel solutions, enhancing both customer and seller ...

Across industries, callers typically abandon the support journey at about 2 minutes and 36 seconds. After that, your brand promise is nothing more than a broken dial tone. It’s not about channels, ...

Without a doubt, the CX opportunity is here now. AI is ready and customers are ready for AI, says Bruce von Maltitz of 1Stream.

In the context of AI-driven workforce management, continuous learning feeds back into models, improving forecasting accuracy ...

AI learns from us. And we’re biased. Because AI is trained on largely human-generated content, it picks up on our biases and bakes them in. That’s why most conversations about AI bias focus on bad ...

Today, AKOOL not only leads the Inc. 5000 but also tops G2’s AI video software rankings and enterprise adoption ...