Report indicates fintech ‘piloting a new cohort of employees,’ while company spokesperson says firm's focus on AI hasn't ...

As generative AI evolves, a prompt-first economy will drive commerce, and it will be based on relevance, accuracy and ...

Buy now, pay later/shopping service Klarna is one of the companies that have really been going all-in on AI. CEO Sebastian ...

Instead of pushing AI for the sake of it, it’s time to put the brakes on and consider how workers are actually using it.

Klarna, a Swedish fintech company, once bragged that its AI could replace 700 customer service jobs, but is now scrambling to ...

A growing number of Americans are relying on short-term financing to cover everyday essentials, according to a new study.

Klarna is rethinking its strategy after relying heavily on Artificial Intelligence (AI) to manage customer service. In a recent update, CEO Sebastian Siemiatkowski said the company is now planning to ...